Returns.
Unpersonalised pieces can come back within 14 days of delivery. Write to [email protected].
Changed your mind
You pay return postage unless the piece arrived damaged or not as described. Send it unused, unframed, in a fit state to sell again. Write to [email protected] and the studio will send the return address.
Damaged or wrong
A photo and your order reference is enough. We replace or refund — no argument. We cover the return.
Personalised
Once you approve the proof, the 14-day right to cancel does not apply. You can still cancel before you approve it. A print error on our side is still on us. The model cancellation form is in the terms. When a piece leaves is on Shipping.
Last updated 2026-09-26